Job Purpose The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.
*To achieve high levels of customer satisfaction through being visible,
*being knowledgeable and being friend To increase customer loyalty through promoting the Clicks Clubcard To positively affect sales through good customer service interaction.
*following customer guidelines To monitor and improve/increase stock availability by following stock management processes To maintaining high levels of store standards through daily housekeeping and merchandising principles To maintain high levels of accuracy when processing transaction.
*Dealing with cash To prevent shrinkage and loss by being accurate,
*Honest and vigilant in all job duties Job
Requirements: Experience and Education:
*Matric certificate is essential
*Customer/client service experience is essential At least some working experience of retail working with customers,
*Unpacking and maintaining stock and store.
*Job related knowledge and skills:
Dealing with customers Competencies required: Adhering to principles and values Coping with pressure and setbacks Relating and networking *Delivering results and meeting customer expectations.
*We regret that not all applicants will be interviewed.
Should you not hear from us within two weeks please consider your application unsuccessful. Send Your CV by clicking on one of the Job Application links in this page.